​ Returrätt

Eftersom vårt företag befinner sig i Tyskland följer vi de tyska reglerna när det gäller köpvillkor och dylikt. Nedanför vår svenska sammanfattning följer en engelsk översättning av vår tyska sida om din returrätt.

Ifall du har frågor innan köp är det bara att maila oss!

Ångerrätt
Du har rätt att ångra ditt köp inom fjorton dagar efter att du har erhållit de beställda varorna. Du behöver inte ange någon anledning. Innan du returnerar någon vara måste du meddela oss om ditt beslut att använda dig av din ångerrätt. Detta gör du genom att du skickar ett tydligt meddelande via e-post eller per brev. (Cmig, Charlotte & Christoph Sörman, GbR, Oeltzenstrasse 2, 30169 Hannover, Tyskland, Cmig@Cmig.se) Gör du det via brev kan du använda dig av den medföljande returblanketten, men det är inget krav. Bäst är ifall du meddelar oss via e-post!

Varor som vi tillverkat enligt dina önskemål omfattas inte av ångerrätten. Exempel: byxor sydda efter mått, tröjor och byxor tillverkade i andra färgkombinationer än de vi erbjuder i webshopen.

Genomförandet av ångerrätten

Om du väljer att använda dig av din ångerrätt och dra dig ur köpeavtalet så kommer vi att återbetala alla betalningar vi fått från dig, inklusive kostnader för leverans (med undantag för de merkostnader som uppstår till följd av det faktum att du har valt en annan metod för leverans än den som erbjuds av oss). Skulle det vara så att du inte vill returnera hela beställningen utan behåller varor, så återbetalar vi inte leveranskostnaderna. Återbetalningen kommer att ske senast fjorton dagar efter att varorna har returnerats till oss. Återbetalning sker via banköverföring eller via Paypal, såvida vi inte uttryckligen kommit överens om annat. Vi kommer inte att debitera någon avgift för återbetalningen. Du måste under alla omständigheter skicka din retur till oss inom fjorton dagar efter att du har meddelat oss om att du vill använda dig av din ångerrätt. Du bär den direkta kostnaden och ansvaret för att skicka tillbaka varan.

Varorna måste vara i nytt skick när du skickar tillbaka dem till oss. Skulle de inte vara det kommer vi att debitera dig för värdeminskning av varorna.

Skulle du ha frågor rörande din ångerrätt så vänd dig till oss.

Revocation right for consumers
(A ‘consumer’ is any natural person who concludes a legal transaction which, to an overwhelming extent, cannot be attributed to either his commercial or independent professional activities.)

Instructions for revocation

Revocation right
You have the right to revoke this contract within fourteen days without specifying any reasons.
The revocation period is fourteen days with effect from the day,

- on which you or a third party nominated by you, which is not the carrier, had taken possession of the products, provided you had ordered one or more products within the scope of a standard order and this/these product/products is/are delivered uniformly;

In order to exercise your revocation right, you must inform us (Cmig; Charlotte und Christoph Sörman GbR, Oeltzenstrasse 2, 30169 Hannover, Telephone number: 0511 4374960, E-Mail address: cmig@cmig.se) of your decision to revoke this contract by means of a clear declaration (e.g. a letter sent via post, or email). You can use the enclosed specimen revocation form for this, which however is not mandatory.

In order to safeguard the revocation period, it is sufficient that you send the notification about the exercise of the revocation right before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall repay all the payments, which we received from you, including the delivery costs (with the exception of additional costs, which arise from that fact that you selected a form of delivery other than the most reasonable standard delivery offered by us), immediately and at the latest within fourteen days from the day on which we received the notification about the revocation of this contract from you. We use the same means of payment, which you had originally used during the original transaction, for this repayment unless expressly agreed otherwise with you; you will not be charged any fees owing to this repayment.

We can refuse the repayment until the products are returned to us or until you have furnished evidence that you have sent the products back to us, depending on whichever is earlier.

You must return or transfer the products to us or Cmig, Charlotte und Christoph Sörman GbR; Oeltzenstrasse 2; 30169 Hannover immediately and, in any case, at the latest within fourteen days with effect from the day on which you inform us of the revocation of this contract. The deadline is maintained if you send the products before the expiry of the fourteen-day deadline.

You bear the direct costs for returning the products.

You must pay for any depreciation of the products only if this depreciation can be attributed to any handling with you that was not necessary for checking the condition, features and functionality of the products.

Criteria for exclusion or expiry

The revocation right is not available for contracts

  • for delivery of products, which are not prefabricated and for whose manufacturing an individual selection or stipulation by the consumer is important or which are clearly tailored to the personal requirements of the consumer;
  • for delivery of products, which can spoil quickly or whose use-by date would be exceeded quickly;
  • for delivery of alcoholic drinks, whose price was agreed at the time of concluding the contract, which however can be delivered 30 days after the conclusion of the contract at the earliest and whose current value depends on the fluctuations in the market, on which the entrepreneur has no influence;
  • for delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The revocation right expires prematurely in case of contracts

  • for delivery of sealed products, which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after the delivery;
  • for delivery of products if they have been mixed inseparably with other goods after the delivery, owing to their condition;
  • for delivery of sound or video recording or computer software in a sealed package if the seal has been removed after the delivery.

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Specimen - revocation form

(If you wish to revoke the contract, please fill up this form and send it back to us.)

- To Cmig; Charlotte und Christoph Sörman GbR, Oeltzenstrasse 2, 30169 Hannover, Email address: cmig@cmig.se :

- I/we (*) herewith revoke the contract concluded by me/ us (*) regarding the purchase of the following products (*)/
the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of a notification on paper)
- Date

(*) Cross out the incorrect option.